Privacy Policy for Leady Nest

This Privacy Policy does not override any separate agreement, data processing addendum, or enterprise contract that may apply between Leady Nest and a customer.

In this Privacy Policy, "Leady Nest," "we," "us," or "our" means [Legal Company Name], the entity that owns or operates the Leady Nest website and platform.

If you are using the platform on behalf of a company, brokerage, channel partner team, developer, or sales organization, your organization may act as the controller of certain lead or CRM data stored within the platform, while Leady Nest may act as a service provider or processor for that data.

You should only provide information that you are legally permitted to share and process.

Because Leady Nest is positioned as a real estate CRM for brokers, developers, and sales teams, the platform may process contact details, sales activity, lead history, notes, communication records, and similar operational data uploaded by customers. In many cases, this CRM data is controlled by the customer or organization using the platform, not by Leady Nest in its own independent business capacity.

Accordingly:

When you use the website or platform, certain information may be collected automatically through server logs, cookies, analytics tools, and similar technologies. This may include IP address, browser and device details, session behavior, pages viewed, access times, referring URLs, app events, and interaction patterns used to maintain platform reliability and improve service performance.

This type of data may be used for security monitoring, troubleshooting, analytics, product improvement, performance reporting, abuse detection, and operational diagnostics.

Where a customer uploads CRM or lead data into the platform, the customer may be responsible for determining the lawful basis applicable to that data in its jurisdiction.

The website and platform may use cookies, pixels, analytics tools, and similar technologies to remember preferences, keep users signed in, analyze traffic, measure feature usage, and improve performance. These technologies may include:

You may be able to control cookies through your browser settings, subject to the limitations of browser-based controls.

Leady Nest does not sell personal lead data or CRM customer data unless explicitly stated otherwise in a separate written agreement.

We may share information in the following circumstances:

Because Leady Nest is positioned as a CRM with integrations and campaign-related workflow capabilities, the platform may connect with or rely on third-party tools such as Meta, Facebook, WhatsApp, Google services, email delivery providers, payment processors, analytics platforms, or other APIs, where configured by the customer or platform operator.

If you connect or authorize a third-party integration:

Reasonable technical and organizational safeguards may be used to protect data processed through the website and platform. For CRM platforms handling sensitive real estate lead data, common expected safeguards include HTTPS encryption in transit, controlled access, backups, logging, and secure cloud infrastructure.

Security measures may include, where applicable:

However, no method of internet transmission, electronic storage, or software operation is completely secure, and absolute security cannot be guaranteed.

Leady Nest may retain personal information and CRM-related data for as long as reasonably necessary to provide the Services, maintain accounts, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business operations. Retention periods may vary depending on the data type, account status, legal requirements, backup cycles, and customer instructions.

Unless a more specific contract applies, retention details may be summarized as follows:

Depending on hosting setup, vendor locations, or third-party integrations, information may be processed or stored outside the state or country where it was originally collected. Where cross-border processing occurs, reasonable contractual, technical, or organizational safeguards should be used, where applicable and legally required.

If Leady Nest is processing information on behalf of a customer using the CRM, requests relating to customer-uploaded lead or contact data may need to be directed to that customer first, because that customer may control the purpose and means of processing.

Leady Nest may send product updates, service information, onboarding messages, support notices, and promotional communications, depending on your relationship with the business and applicable law. You may opt out of non-essential marketing communications by using the unsubscribe link where available or by contacting [Support Email].

Operational and service-related communications may still be sent where necessary for account administration, security, billing, or platform use.

The Leady Nest platform is presented as a business tool for brokers, developers, and sales teams rather than a consumer product for minors. It is not intended for use by children. Leady Nest does not knowingly collect personal information from children below the age permitted by applicable law, and if such information is discovered, reasonable steps should be taken to delete it.

Users and customers are responsible for ensuring that the information they submit to the platform is accurate, current, lawfully obtained, and relevant to their business purposes. This is particularly important for real-estate CRM systems, which may store sensitive buyer or lead information such as names, phone numbers, emails, property preferences, and other sales-related notes.

You are responsible for:

Leady Nest is publicly described as an AI-powered CRM. Any analytics, scoring, automation, summaries, recommendations, alerts, or AI-assisted features should be understood as operational tools that depend on the underlying data quality, workflow configuration, and connected services.

Automated outputs may be incomplete, inaccurate, delayed, or unsuitable for a particular customer interaction, sales decision, or compliance requirement. Users remain responsible for reviewing outputs, supervising automation, and making final business decisions.

If you wish to close your account or request deletion of personal information, you may contact Leady Nest at [Support Email] or [Privacy Email]. Deletion requests may be subject to reasonable verification, technical limitations, backup retention cycles, unresolved payment obligations, legal holds, fraud prevention needs, or obligations to retain data under applicable law.

Where Leady Nest acts as a service provider or processor for customer CRM data, deletion of lead records or customer data may also depend on the customer's instructions and account controls.

Leady Nest may update this Privacy Policy from time to time to reflect changes in law, platform features, website functionality, business practices, or security procedures. Material updates may be communicated by posting the revised policy on the website and updating the "Last Updated" date.

Continued use of the website or Services after the revised Privacy Policy becomes effective may constitute acceptance of the updated policy, subject to applicable legal requirements.

For questions, requests, or complaints relating to this Privacy Policy or personal information handling, contact: