Last Updated: 1st July 2026
Terms & Conditions for Leady Nest
Welcome to Leady Nest. These Terms & Conditions govern your access to and use of the Leady Nest website, platform, and related services. Leady Nest is presented as a real estate CRM and AI-powered platform for brokers, developers, and sales teams, with features relating to lead management, analytics, and workflow support. By accessing the website or using the platform, you agree to be bound by these Terms & Conditions. If you do not agree, you should not use the Services.
1. Definitions
In these Terms:
- "Company", "Leady Nest", "we", "us", or "our" means [Legal Company Name], operating the Leady Nest platform.
- "Services" means the Leady Nest website, software platform, CRM tools, lead management tools, analytics features, integrations, and related offerings made available by the Company.
- "User", "you", or "your" means any individual, business, broker, developer, sales representative, employee, agent, or team accessing or using the Services.
- "Account" means a registered user profile created to access all or part of the Services.
- "Customer Data" means any data, lead records, contact details, notes, files, communications, or other content submitted, uploaded, synced, or processed through the Services by or on behalf of a User.
- "Third-Party Services" means external platforms, APIs, software, communication tools, or integrations not owned or directly controlled by the Company.
2. Acceptance of Terms
By visiting the Leady Nest website, requesting a demo, starting a trial, creating an account, signing in, purchasing a subscription, or otherwise using the Services, you confirm that you have read, understood, and agreed to these Terms.
If you use the Services on behalf of a company, brokerage, developer, or other entity, you represent that you have the authority to bind that entity to these Terms.
3. Eligibility and Authority
You may use the Services only if:
- You are legally capable of entering into a binding agreement under applicable law.
- You are authorized to act on behalf of the business or organization, where applicable.
- Your use of the Services does not violate any law, regulation, contractual obligation, or professional duty applicable to you.
The Company may suspend or refuse access where eligibility, identity, authority, or lawful use cannot be reasonably verified.
4. Services Provided
Leady Nest is positioned as a web-based software application for real estate-focused lead and sales management, including CRM functionality, campaign intelligence, analytics, and tools intended for brokers, developers, and sales teams. The Services may include website access, account dashboards, lead capture, lead tracking, pipeline management, reporting, communication support, and related automation features depending on the plan selected by the User.
The Company may update, improve, modify, add, remove, suspend, or discontinue features at any time, with or without notice, provided that such changes are made in the ordinary course of operating and improving the platform.
5. Account Registration and Security
To access certain features, you may be required to create an Account through the platform's sign-in or onboarding flow. You agree to:
- Provide accurate, current, and complete registration information.
- Keep your login credentials confidential.
- Promptly update your information when it changes.
- Be responsible for all activities carried out through your Account.
- Notify the Company immediately at [Support Email] if you suspect unauthorized access, misuse, or a security breach.
The Company is not responsible for losses arising from your failure to safeguard your credentials or manage access controls within your team.
6. Subscription Plans, Pricing, Billing, and Renewals
Unless otherwise stated in a separate order form or pricing page:
The website presents Leady Nest as a commercial software offering and includes a pricing section. Paid use of the Services may be offered on a subscription basis under one or more pricing plans, subject to the fees, billing cycle, feature limits, taxes, and payment terms disclosed at the time of purchase.
- Subscription fees are billed in advance.
- Fees are non-refundable except where expressly stated by the Company in writing or required by law.
- Taxes, duties, levies, and payment gateway charges may apply in addition to listed prices.
- Plans may renew automatically at the end of each billing period unless canceled before renewal.
- The Company may revise pricing for future billing periods upon prior notice or by updating the applicable pricing page.
If payment cannot be successfully processed, the Company may suspend or restrict access until outstanding amounts are cleared.
7. Free Trial or Demo
Leady Nest offers a "Get Started" flow and may also offer demos, trials, or evaluation access from time to time. Any free trial, pilot, or demo access is provided at the Company's discretion and may be limited by duration, features, data usage, support scope, or user count.
At the end of a trial period, access may expire automatically unless converted into a paid plan. The Company may modify or withdraw any trial or demo offer at any time.
8. Acceptable Use
You agree to use the Services only for lawful business purposes and in accordance with these Terms. You may use the Services to manage real estate leads, sales processes, customer interactions, reporting, and related internal business workflows, provided such use complies with applicable laws and third-party platform rules.
You must ensure that:
- All data uploaded or processed through the Services is lawfully obtained.
- All communications sent using the Services comply with applicable telemarketing, anti-spam, privacy, and consent requirements.
- Your team members, staff, contractors, and agents use the Services responsibly and only for authorized business purposes.
9. Prohibited Activities
You must not, directly or indirectly:
- Use the Services for unlawful, fraudulent, deceptive, or misleading conduct.
- Upload or process data that you do not have a legal right to use.
- Use the platform to send spam, unsolicited promotions, or communications without valid consent where required.
- Interfere with, disrupt, reverse engineer, probe, scan, or attempt unauthorized access to the Services, servers, APIs, or related systems.
- Resell, rent, sublicense, mirror, or commercially exploit the Services except as expressly authorized in writing.
- Use the Services to infringe intellectual property, privacy, publicity, confidentiality, or other legal rights.
- Introduce malware, bots, scripts, or harmful code intended to damage, overload, or compromise the platform.
- Misrepresent lead status, customer identity, property details, or transactional information using the Services.
The Company may investigate suspected misuse and suspend or terminate access where reasonably necessary to protect the platform, Users, third parties, or legal compliance.
10. Customer Data, Lead Data, and User Content
The Services are intended to support lead and customer management workflows, which may involve storage or processing of names, phone numbers, email addresses, property preferences, notes, sales pipeline details, and other business records entered by Users. You retain ownership of your Customer Data, subject to the rights granted below.
By using the Services, you grant the Company a limited, non-exclusive, revocable, worldwide right to host, copy, transmit, process, analyze, back up, and display Customer Data solely as necessary to:
- Provide and maintain the Services.
- Improve functionality, security, reliability, and support.
- Generate analytics, logs, and reports.
- Comply with legal obligations.
You are solely responsible for the legality, accuracy, quality, integrity, and permissions relating to your Customer Data.
11. Third-Party Integrations
Because Leady Nest is described as a platform with integrations and related workflow functionality, the Services may connect with or depend on Third-Party Services such as advertising platforms, messaging providers, email services, telephony tools, CRM inputs, analytics tools, or external APIs. Use of Third-Party Services may also be subject to separate terms, privacy policies, platform restrictions, fees, and technical requirements imposed by those third parties.
The Company is not responsible for:
- The availability, uptime, accuracy, or performance of Third-Party Services.
- Changes made by third parties to their APIs, permissions, policies, or pricing.
- Data loss, delays, or feature limitations caused by third-party systems.
You are responsible for maintaining all rights, consents, and active accounts necessary for such integrations.
12. Data Accuracy and Compliance
You acknowledge that platform outputs, analytics, CRM records, notifications, and automations depend on the quality and completeness of the information provided by Users. The Company does not guarantee that the data stored, synced, tracked, enriched, or reported through the Services will always be complete, current, error-free, or legally sufficient for your business use.
You are responsible for:
- Reviewing lead data and communication logs.
- Verifying property, deal, and customer information before acting on it.
- Maintaining records required by law or business practice.
- Ensuring your use of the Services complies with privacy, consumer protection, advertising, and sector-specific laws.
13. Intellectual Property
All rights, title, and interest in and to the Services, including software, branding, interface design, content created by the Company, source code, visual assets, documentation, trademarks, logos, and platform structure, remain the exclusive property of the Company or its licensors. The Leady Nest name and branding are used in connection with a software application and website operated under that brand.
Except for the limited right to use the Services during an active subscription or approved trial, no rights are granted to you by implication, estoppel, or otherwise.
14. Platform Availability and Changes
The Company will use commercially reasonable efforts to make the Services available, but uninterrupted or error-free availability is not guaranteed. Maintenance, upgrades, outages, security incidents, internet issues, hosting failures, third-party disruptions, or force majeure events may affect access.
The Company may, at its discretion:
- Perform scheduled or emergency maintenance.
- Change product features, design, functionality, or limits.
- Add or remove integrations or plan features.
- Suspend access for operational, legal, or security reasons.
15. AI and Automation Disclaimer
Leady Nest is described publicly as an AI-powered platform. Any AI-based recommendations, summaries, scoring, automation, campaign intelligence, alerts, or workflow assistance made available through the Services are provided for informational and operational support only.
AI or automated outputs may be incomplete, inaccurate, delayed, biased, or unsuitable for a particular deal, customer, campaign, or regulatory context. You remain solely responsible for reviewing outputs, exercising independent business judgment, and making final decisions.
16. Confidentiality
Each party may receive or access non-public information relating to the other party's business, operations, pricing, software, customers, strategy, or technical systems. The receiving party shall use such confidential information only as necessary for the permitted use of the Services and shall not disclose it to unauthorized third parties, except where disclosure is required by law or reasonably necessary to professional advisers bound by confidentiality obligations.
Confidential information does not include information that:
- Is or becomes publicly available without breach of these Terms.
- Was lawfully known before disclosure.
- Is independently developed without use of the other party's confidential information.
- Is lawfully obtained from a third party without breach of duty.
17. Privacy and Data Handling
Your use of the Services may involve the collection and processing of account information, usage data, lead data, and communications data as part of providing a CRM and analytics platform. Such handling should also be governed by the Company's Privacy Policy, which should be read together with these Terms.
To the extent the Company processes personal data on your behalf, you are responsible for obtaining all necessary notices, permissions, and lawful bases required under applicable privacy and data protection laws. If a separate data processing agreement is required for enterprise or regulated use, the parties may execute one separately.
18. Suspension and Termination
The Company may suspend, restrict, or terminate your access to all or part of the Services immediately, with or without notice, if:
- You breach these Terms.
- Payment is overdue.
- Your use poses a security, legal, reputational, or operational risk.
- Required third-party services become unavailable.
- The Company is required to do so by law, court order, or regulatory direction.
You may stop using the Services at any time and may cancel paid subscriptions in accordance with the applicable billing terms. Termination does not relieve you of obligations accrued before termination, including unpaid fees.
19. Refund and Cancellation Policy
Unless a separate refund policy, pricing page term, promotional offer, or written commercial agreement states otherwise, all fees are non-refundable once paid. If the Company offers a refund window, cancellation right, or plan-specific billing policy, it should be described on the applicable order page or inserted here: [Refund Window if any].
Cancellation of a subscription generally prevents future renewals but does not automatically entitle a User to a pro-rated refund for the current billing cycle, except where required by law.
20. Disclaimers
The Services are provided on an "as is" and "as available" basis to the maximum extent permitted by law. While the platform is presented as a professional CRM and analytics solution for real estate teams, the Company does not warrant that the Services will be uninterrupted, secure, error-free, fit for every business purpose, or guaranteed to increase lead conversion, sales, response times, or business outcomes.
Without limiting the above, the Company disclaims all implied warranties, including merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing or usage of trade.
21. Limitation of Liability
To the fullest extent permitted by law:
- The Company shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages.
- The Company shall not be liable for loss of profits, revenue, goodwill, business opportunity, anticipated savings, data, or use.
- The Company shall not be liable for issues caused by User error, unauthorized access, third-party failures, internet downtime, telecom disruptions, or force majeure events.
- The Company's aggregate liability arising out of or relating to the Services shall not exceed the total fees paid by you to the Company for the Services during the [3] months preceding the event giving rise to the claim, or INR [Insert Cap], whichever is lower, unless otherwise required by law.
22. Indemnification
You agree to defend, indemnify, and hold harmless the Company, its founders, affiliates, officers, employees, contractors, licensors, and agents from and against any claims, losses, liabilities, damages, judgments, penalties, costs, and expenses, including reasonable legal fees, arising out of or related to:
- Your Customer Data.
- Your use or misuse of the Services.
- Your breach of these Terms.
- Your violation of law, third-party platform terms, or third-party rights.
- Any dispute between you and your leads, customers, agents, employees, vendors, or business counterparties.
23. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of India, unless otherwise stated in a separate written agreement. Subject to applicable law, the courts located in [Jurisdiction/City], India, shall have exclusive jurisdiction over disputes arising out of or relating to these Terms and the Services.
The Company may also require that parties first attempt to resolve disputes through good-faith negotiations for a period of [30] days before commencing formal legal proceedings.
24. Notices and Communications
You agree to receive notices, disclosures, service announcements, and legal communications electronically through email, account notifications, website notices, or other contact details associated with your Account. It is your responsibility to keep your contact details current.
Formal legal notices to the Company should be sent to:
[Legal Company Name]
[Registered Address]
Email: [Support Email] / [Legal Email]
25. Changes to These Terms
The Company may revise these Terms from time to time to reflect changes in the Services, law, product features, business operations, security practices, or platform functionality. Updated Terms become effective upon posting on the website or on the stated effective date.
Your continued use of the Services after updated Terms are published constitutes acceptance of the revised Terms. The website currently operates as the public-facing presence for the Leady Nest software platform, so publication on the website is a valid method of notice.
26. Contact Information
For questions about these Terms & Conditions, billing matters, legal notices, or support requests, contact:
Leady Nest (A Webnest Media Company)
Orchid Business Park Sector 48 Gurgaon, Haryana India
contact@leadynest.com
+91 96 96 96 4606
By using Leady Nest, you acknowledge that you have read and understood these Terms & Conditions. For privacy-related information, please review our Privacy Policy.